Company check

Federal complaints about a bank, lender, card or collector. Part of Wealth. Your AI calls it when it helps; you just ask.

Ask your AIHow many complaints does Chime get?

What divux answered checked 2026-10-25 14:34 UTC

Chime Financial Inc: 18,932 complaints to the CFPB since 2024-10-25, most about "Managing an account" (6,724). It answered 100% on time, and 9% of closed complaints ended with money or other relief for the person. It isn't an FDIC-insured bank itself.

Everything the AI receives

Chime Financial Inc, complaints since 2024-10-25: 18932. Top issues: Managing an account (6724); Problem with a lender or other company charging your account (3191); Closing an account (1515); Fraud or scam (1226); Problem with a purchase shown on your statement (1026). Products: Checking or savings account (12483); Money transfer, virtual currency, or money service (3090); Credit card (1705); Credit reporting or other personal consumer reports (861). Responses: Closed with explanation 16217, In progress 1113, Closed with monetary relief 1100, Closed with non-monetary relief 502. On time: 100%.
Other company names matched: Chime Inc. (106)
Read the complaints: https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Chime%20Financial%20Inc&date_received_min=2024-10-25
Bigger companies get more complaints because they have more customers; compare similar companies, and read a few complaints for the pattern.
The CFPB publishes complaints without verifying them; the company's response is part of the record.
No active FDIC-insured bank is named "Chime". If it's an app or fintech, it isn't a bank itself; its terms name the partner bank that holds deposits, and FDIC coverage only applies if that bank fails. Credit unions are insured by the NCUA instead.

Sources: Consumer Financial Protection Bureau, Consumer Complaint Database (public domain); FDIC BankFind institutions (public).